Receiving alerts
Set who receives KakaoTalk alerts on detection, and for which items.
You cannot keep watching the screen. Register to receive KakaoTalk alerts on your phone when a detection occurs.
Registering recipients
On the Alert Settings tab, enter a Name and Phone number to register. By default, you register up to three people.
- Enter the phone number as digits only, without hyphens
- Both name and phone number are required
Choosing items to receive
For each recipient, choose separately which items they receive alerts for. Each person must have at least one item selected to save.
The eight standard items are all on at first, and custom missions are turned on only for those who need them.
Example of splitting alerts
If everyone receives every alert, people soon start ignoring them. It is better to split them by role.
| Role | Items to receive |
|---|---|
| Safety manager | All eight items |
| Site manager | Danger level only: fall, safety harness, heavy equipment proximity, fire |
| Floor supervisor | Items related to that floor's cameras |
| Night guard | Fire, after-hours entry |
If alerts do not arrive
Check in this order.
- Is the person registered as a recipient?: Check that the name and phone number are correct
- Is that item checked for them?: Items are chosen per recipient, so it may be missing
- Is that item turned on?: If the detection item itself is off in Device Settings, there is no detection and so no alert
- Was it within working hours?: Most items run only during working hours
- Is the camera online?: When offline, nothing is detected
If there are too many alerts
The same situation is being caught repeatedly. Look at the cause before turning alerts off.
- Does the detection area include space outside the site?
- Did you write the site's conditions in that item's instructions?
- Are items that do not apply to this site turned on?
If you only turn off reception without fixing the cause, you also miss the alerts you actually need.